Are you starting a new business and want to collect all the feedback from the customer but don’t know about the best tool through which you can do this? Here we collected sites like Thunderhead, these listed sites are some of the best cloud-based management tools that can collect all feedback.
What is Thunderhead?
Customer-facing teams can easily build and implement exceptional customer journeys based on deep customer insights using Thunderhead. Our market-leading ONE Engagement Hub is a cloud-based customer engagement technology that was created to uncover customer insight in real-time, across every interaction across the customer journey.
Thunderhead works with all of the most prominent social networking sites and management applications. This software can be used to design and decipher customer feedback forms, as well as to provide speech analysis to interpret your customer’s voice. Thunderhead customer experience analysis drives business results throughout your organization.
There are up to 10 Thunderhead Alternatives. It has features like Activity Dashboard, Communication Management and Email Management. The best alternative to Thunderhead is Delighted, which is Paid. The other best apps like Thunderhead are NICE, SMG, and ForeSee.
Pricing
Thunderhead Information
10 Best Thunderhead Alternatives
1: SMG
SMG is a progressive platform with extensive management software to improve your patient, employee, brand, and customer experiences. It provides services to multiple industries like restaurants, C-Store, financial services, retail, consumer services, and grocery. You can easily answer and handle all your business problems or challenges with this platform’s help. It can superiorly contextualize data with the most and the best benchmark in the industry. SMG offers the most accurate and in-depth reporting that can help to make better business…
2: Delighted
Delighted is an advanced platform designed to gather and analyze actionable feedback from products, employees, and customers. It offers customizable surveys, including CSAT, NPS, and smiley face surveys, with options for personalized branding.
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3: Medallia
Medallia is a leading platform offering customer and employee management services. By integrating data from multiple sources like social media and messaging, it helps businesses understand customer feedback. Its advanced AI technology allows for quick decision-making by prioritizing key opportunities.
4: ForeSee
ForeSee is a comprehensive customer experience (CX) intelligence platform that provides businesses with insights into the customer journey. The ForeSee CX Suite enables companies to manage and enhance their CX strategies from a centralized location.
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5: Sitecore
Sitecore is an advanced platform that unifies, captures, and optimizes customer data across multiple channels. It helps businesses improve customer satisfaction, drive engagement, and achieve business goals with personalized content, automated marketing, and AI-based optimization.
6: InMoment
InMoment is a cloud-based customer experience management platform tailored for mid-sized and large enterprises. It supports feedback collection across various channels and features a Rapid Resolution Engine to proactively address issues.
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7: Canny
Canny is a feedback aggregation tool that helps users gather and organize input from various sources, allowing for informed decision-making. It offers a free trial and a straightforward platform to collect and consolidate feedback.
8: NICE
NICE helps businesses of all sizes enhance customer loyalty and long-term relationships by combining customer analytics, omnichannel routing, workforce optimization, automation, and AI on an open cloud platform.
9: Selligent
Selligent Marketing Cloud is a highly integrated B2C marketing automation platform powered by AI. It helps marketers optimize customer interactions through personalized messaging, driving better customer experiences and engagement.
10: Clarabridge
Clarabridge is a cloud-based platform for managing customer experience and social media, providing workflow management, analytics, and real-time monitoring. It helps teams execute responses and manage crises efficiently, all while consolidating customer data from various sources.