Are you running multiple businesses and facing issues in handling all businesses at once and searching for the best tool that can do this? Here we write down sites likeMedallia, the best part is that all of these listed alternative tools are powered by artificial intelligence.
What is Medallia?
Medallia is a leading platform fully featured to offer unique customer and employee management services. It integrates data from social, messaging, web, videos, and more that can provide a realistic view of all your customers’ voices. You can deeply analyze every piece of data with the help of tailor-made and modern machine learning models. Its advanced AI can instantly prioritize the biggest opportunities and understand various intents and preferences.
Medallia gives real-time alerts, authentic reports, and modern org mapping that can facilitate you to take better action every time. It puts employees in touch by instantly giving humanized and voice feedback with messaging, mobile, web, video, speech, and more.
There are up to 10 Medallia Alternatives. It has features like Artificial intelligence., Business, Business and Commerce app, Business automation and Business chat. The best alternative to Medallia is Delighted, which is Paid. The other best apps like Medallia are NICE, SMG, and ForeSee.
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Medallia Information
10 Best Medallia Alternatives
1: SMG
SMG is a progressive platform with extensive management software to improve your patient, employee, brand, and customer experiences. It provides services to multiple industries like restaurants, C-Store, financial services, retail, consumer services, and grocery. You can easily answer and handle all your business problems or challenges with this platform’s help. It can superiorly contextualize data with the most and the best benchmark in the industry. SMG offers the most accurate and in-depth reporting that can help to make better business…
2: Delighted
Delighted is an advanced platform designed to gather and analyze actionable feedback from products, employees, and customers. It offers customizable surveys, including CSAT, NPS, and smiley face surveys, with options for personalized branding.
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3: ForeSee
ForeSee is a comprehensive customer experience (CX) intelligence platform that provides businesses with insights into the customer journey. The ForeSee CX Suite enables companies to manage and enhance their CX strategies from a centralized location.
4: Sitecore
Sitecore is an advanced platform that unifies, captures, and optimizes customer data across multiple channels. It helps businesses improve customer satisfaction, drive engagement, and achieve business goals with personalized content, automated marketing, and AI-based optimization.
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5: InMoment
InMoment is a cloud-based customer experience management platform tailored for mid-sized and large enterprises. It supports feedback collection across various channels and features a Rapid Resolution Engine to proactively address issues.
6: Canny
Canny is a feedback aggregation tool that helps users gather and organize input from various sources, allowing for informed decision-making. It offers a free trial and a straightforward platform to collect and consolidate feedback.
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7: NICE
NICE helps businesses of all sizes enhance customer loyalty and long-term relationships by combining customer analytics, omnichannel routing, workforce optimization, automation, and AI on an open cloud platform.
8: Selligent
Selligent Marketing Cloud is a highly integrated B2C marketing automation platform powered by AI. It helps marketers optimize customer interactions through personalized messaging, driving better customer experiences and engagement.
9: Thunderhead
Thunderhead’s ONE Engagement Hub is a cloud-based platform that enables businesses to create customer journeys using real-time insights. It integrates with major social media and management platforms to enhance customer engagement.
10: Clarabridge
Clarabridge is a cloud-based platform for managing customer experience and social media, providing workflow management, analytics, and real-time monitoring. It helps teams execute responses and manage crises efficiently, all while consolidating customer data from various sources.